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Terms & Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.

All users of this site agree that access to and use of this site are subject to the following terms and conditions and
other applicable law. If you do not agree to these terms and conditions, please do not use this site.
1. Agreement; Other Documents; Changes.
You (the Purchaser) and Luxuryparlor.com (the Seller) agree that your order is an offer to purchase the products
listed in your order ("Products") on the terms and conditions listed below which will become a contract
("Agreement") when accepted by LuxuryParlor.com via confirmation that specifically references your order
or when Luxuryparlor ships to you the Products you ordered, whichever occurs earlier, and the banking, negotiation
or other use of any payment shall not constitute an acceptance by Luxuryparlor.com.
When you send your order to purchase products to Luxuryparlor.com,  that order shall constitute your agreement to
these terms and conditions of purchase.
You represent you have the legal authority to enter into this Agreement on behalf of
yourself or any party you represent.

This Agreement may not be altered, supplemented, or amended by the use of any other document(s).
Any such attempt will be null and void unless otherwise agreed to in a written agreement signed by
both you and Luxuryparlor.com.

If any provision of this Agreement is held to be invalid by any law, rule, order or regulation of any government
or by the final determination of any state or federal court, such invalidity shall not affect the enforceability
of any other provision of this Agreement.

2. Payment Terms.
Luxury Parlor.com accepts those major credit cards, which are expressly indicated on the product ordering pages.
These are the accepted payment options, unless the Purchaser has requested (and had approved)
a wholesale account with the Seller.
Your "credit card" will not be charged until the order has been accepted by Luxuryparlor, the order
has been processed and the "Products" listed in your order are ready to be shipped.

3. Shipping Charges; Customer Location.
Separate charges for shipping will be added to the cost of the order ("Products").
Luxuryparlor.com will only accept orders for processing and shipping to addresses located within the
continental United States and the District of Columbia.
Orders received from the States of Hawaii and Alaska, in additional to other US Territories such
as, Northern Mariana Islands, Midway Islands, Wake Island, Johnston Atoll, Baker, Howland, and Jarvis
Islands, Kingman Reef, Navassa Island and Palmyra Atoll can only be processed with "Air Shipping Service".
You will be notified by email of the additional charges to which you must agree in writing by replying to our email
notification, authorizing the shipping surcharge to be added to the total sum of the order.
Luxuryparlor.com reserves the right to limit quantities of any product purchased.
Luxuryparlor.com reserves the right to refuse shipping to any State or Territory.
Luxuryparlor.com reserves the right to cancel any order placed online if the credit card information provided
cannot be verified by merchant services or other electronic means.

Luxuryparlor will charge a flat rate of $6.20 for all ground shipping within the continental
United States (contiguous 48 states) if your order is less than $99.00
(DOES NOT INCLUDE SALON EQUIPMENT), $98.99 does not qualify for Free Shipping.

4. Taxes
All applicable local, city, and state taxes are the responsibility of the purchaser and will be applied to the
order prior to shipping.You agree to pay these state sales and or use taxes.
Tax exempt sales must be previously approved and require Purchaser to submit a verifiable state sales
certificate prior to order processing.

5. Delivery of Goods.
Luxury Parlor.com uses well known "Commercial Carriers" including, United States Postal Service (USPS),
United Parcel Service (UPS), Federal Express, DHL, etc. to deliver your order.
Courier's proof of delivery to shipping address provided by you during the "checkout process" which constitutes
an important part of the order will confirm delivery of the products ordered. Once shown by Courier to be
delivered to the shipping address you provided the product is no longer considered owned or the responsibility
of Luxuryparlor.com. Courier confirmation (whether a tracking number is provided or not) will serve as proof
of delivery of the order by Luxuryparlor.com.
In the event, delivery of the order requires a signature of acceptance by the purchaser,
authorization is hereby given to the Commercial Carrier to accept signature from any known
representative, worker or any person acting as agent of the purchaser and is located at the same
address provided on the order.
Luxury Parlor.com liability for delivery stops at the point of "delivery confirmation" by the Commercial Courier.
WE ARE NOT RESPONSIBLE FOR ANY PARCELS LOST AFTER DELIVERY HAS BEEN CONFIRMED.

RETURN POLICY
6. Inspection of Goods.
Luxury Parlor.com uses a highly automated system to process and ship your order.
Orders are inspected three (3) times during the picking and shipping process and all weights are verified with
the final weight of the parcel. If you ordered four (4) bottles your parcel will contain 4 bottles otherwise your
order will not meet the computerized weight verification test nor have assigned the correct postage.

Products should be immediately inspected upon receipt, any bottles or jars found to be damaged or leaking
must be reported to Luxuryparlor.com within 24 hours of confirmed delivery.
Except when delivery occurs on a Friday or legal Federal Holiday then notification should be on the next
available business day.

Please email to admin@luxuryparlor.com providing us with the order number and a brief description of the problem.
Please provide a day time phone number and an active email address where a customer service representative
can contact you with a return merchandise authorization (RMA) number and the RMA Shipping Form.
Complete this form and enclose it with your returned goods.Please note that the whole package has to be
returned to us for inspection.
Include the RMA number (authorization) when completing the RMA Shipping form.
Returns are processed within 72 hours of receipt.

RMA Form download
Damaged goods will be replaced and shipped free of charge.
We will also reimburse you the ground shipping cost you paid to return a damaged product.
Luxury Parlor.com will also pay the return and new shipping fees if we shipped the wrong product.
Our mistake, we pay the shipping.
If you are returning a product that was ordered incorrectly, we can not reimburse you the return
shipping cost, however we will not charge you any re-stocking fee as others typically do.

IMPORTANT:
No product can be returned if the "security seal" is broken.
Product(s) returned must arrive in marketable (resale ready) condition to qualify for exchange,
credit or refund. There will be no exception to this policy.
Please read our site "Terms and Conditions" before placing an order if you intend to use or sample
the product and then attempt to return it.
Luxury Parlor.com provides excellent pricing on exceptional Hair and Beauty products because we
service sincere and trustworthy customers. If you don't fall into this category take your business elsewhere!
WE STAND BEHIND THE QUALITY OF OUR SERVICE AND THE PRODUCTS WE SHIP --- 100%.
PLEASE NOTE:
All products are original.
CONSULT with a professional as to the product recommended for your specific need and use prior to placing
your order with Luxuryparlor.com.
All products are shipped with "tamper resistant seals", which are applied to each product during the quality
inspection process.
NO PRODUCT WITH A BROKEN OR DAMAGED SEAL WILL BE ACCEPTED
FOR CREDIT OR EXCHANGE.
You may exchange any product for another product or receive a full credit refund if the security
seal HAS NOT been broken or tampered with and the product returned is in original marketable
condition.
All credits, exchanges or returns must be completed within 20 days of verified
"Delivery Confirmation".


SALES TAX
Luxury Parlor.com will add applicable State sales tax of 8.38% plus local County sales tax, which
may range between 1/4% to 1% (depending on the County where the order is to be delivered), on all orders
processed and shipped to consumers in the State of New York.
Under current taxing regulations we are obligated to collect sales and use tax within
the State from where the goods are shipped.
Sales and Use taxes are calculated during the "Checkout" process and will be indicated in the final calculation.
In the unlikely event the sales / use tax is not calculated due to software problems the final calculation will
occur when the order is processed at our sales office prior to being approved for shipping.
You will receive an email from Luxuryparlor.com informing you of any changes prior to processing your
credit card for payment. You are required to respond to this notification acknowledging the final cost of the order.
Please be certain your email address is accurate to minimize any delay in shipping your products.
No other destinations are currently subject to a sales tax on Internet purchases.

SHIPPING POLICY
Luxuryparlor offers their customers, a "Free Shipping" option for greater savings. Each time you shop and the
invoice total of the order is equal to or exceeds $99.00 USD (DOES NOT INCLUDE SALON EQUIPMENT)
we pay the entire shipping cost, regardless of the quantity you order.
Orders are shipped through established "Commercial Carriers" such as United States Postal Service
(USPS), United Parcel Service (UPS), Federal Express (FedEx) and DHL.
Carrier's proof of delivery (confirmation) to shipping address provided by you during the
"checkout process" which constitutes an important part of the order will confirm delivery of the products ordered.
Once confirmed by the Carrier to be delivered to the shipping address you provided the product ownership has
passed from LuxuryParlor.com to you the purchaser.Order delivery time is 5-7 business days from the day your
order was processed by Luxuryparlor.com Carrier confirmation (whether a tracking number is provided or not)
will serve as "proof of delivery" of the order by Luxuryparlor.com.
In the event, delivery of the order requires a signature of acceptance by the Purchaser, authorization is hereby
given by the Purchaser to the Commercial Carrier to accept signature from any known representative, worker
or any person acting as agent of the Purchaser and is located physically at the same address provided on
the order. Luxuryparlor.com implied liability for delivery of goods, stops at the point in time of
"delivery confirmation" by the Commercial Carrier. In the event, delivery of the order requires a signature
of acceptance by the Purchaser, authorization is hereby given by the Purchaser to the Commercial Carrier to
accept signature from any known representative, worker or any person acting as agent of the Purchaser
and is located physically at the same address provided on the order. LuxuryParlor.com implied liability for
delivery of goods, stops at the point in time of "delivery confirmation" by the Commercial Carrier.

WE ARE NOT RESPONSIBLE FOR ANY PARCELS LOST, STOLEN OR MISPLACED AFTER
DELIVERY HAS BEEN CONFIRMED.

Standard ground shipping rates for all orders, which do not qualify for "Free Shipping" are $6.20
(DOES NOT INCLUDE SALON EQUIPMENT)
Free shipping of your orders is limited to and consists of standard "ground delivery" throughout the 48 contiguous States, provided by known "Commercial Carriers".
Have a question regarding shipping or our policy, please write to admin@luxuryparlor.com

International Shipping
IMPORTANT: ALL international orders are subject to local fees, taxes, duties and customs. Luxuryparlor will not pay these additional charges.

7. Events beyond our reasonable control.
We will not be held responsible for any delay or failure to comply with our obligations
under these conditions: if the delay or failure arises from any cause which is beyond our reasonable
control, including reasons of Force Majeure, which shall include any default due to an act of God, war,
or threatened war, act of terrorism or threatened act of terrorism, strike, lockout, individual action,
fire, flood, drought, tempest or other event beyond the control of either party.
This condition does not affect your statutory rights.

8. Typographical Errors.
In,the event a product is listed at an incorrect price due to typographical error
or error in pricing information from our suppliers, taxes or duty changes, we shall have the right to refuse or
cancel any orders listed at the incorrect price whether or not the order has been confirmed.
If your credit card has already been charged and we subsequently cancel your order, we will immediately
issue a credit to your credit card account in the value of the incorrect price (including delivery charges).

9. Risk.
As soon as we (the Common Courier) have delivered the goods to your door you will be responsible for them.
We will only deliver goods to the address on the order. From the time of confirmed delivery of the goods,
any loss or damage to the goods shall be at your own risk. Any transit damage to the goods, shortages or
incorrect goods supplied must be noted on the delivery consignment at the time of delivery.
Please check your package at time of delivery and note any visible damage or leakage to the Carrier.
Notify Luxuryparlor as soon as possible with any problems or damage with the package.

10. Damage in transit:
If goods arrive in a damaged condition you must make a note on the carrier's delivery consignment note
and it will be your responsibility to inform our customer service department within 24 hours from date of delivery.

11. Shortages:
It is your responsibility to sign for the correct number of packages as shown on the carrier's delivery
consignment note. Any shortages must be noted on the consignment note and it will be your responsibility
to notify us within 24 hours from date of delivery. If any product is back ordered we will contact you prior
to shipping your order. You will have the option to remove that product from your order or delay shipment
until all products listed in your order are ready for delivery. Your credit card will not be charged for items
we do not ship.

12. Incorrect Goods and Returns:
It is your responsibility to check the parcel and all products received and to notify us within 24 hours from date
and time of confirmed delivery (excluding weekends or holidays) of any incorrect goods we may have shipped.
You agree to return any incorrect products or those products you wish to exchange and pay the appropriate
ground shipping charge. If products were shipped due to our error in processing and or packaging, we agree
to reimburse you the actual shipping charges incurred (for product(s) returned) and to re-ship the correct
product(s) at our expense.

13. Mandatory Arbitration:
You agree to allow Luxuryparlor.com to resolve any issue related to shipping, damaged goods, quality issues
and all other disputes within 30 days of the date of product delivery, which are not specifically addressed in
these terms and conditions. In the event an amicable and satisfactory resolution is not reached then the
parties agree to submit to mandatory binding arbitration within the State from where the order was shipped.

What is mandatory binding arbitration?
In mandatory binding arbitration, a company requires a consumer to agree to submit any dispute that may
arise to binding arbitration prior to completing a transaction with the company.
The consumer is required to waive their right to sue, to participate in a class action lawsuit, or to appeal.

14. Privacy Policy:
Luxury Parlor.com adheres to a strict privacy policy and values your business and trust.
We never (under any circumstances) send
you any "Spam" or ask you to verify any sensitive personal or financial data via email.
If you receive such email please contact admin@luxuryparlor.com
Please read our entire "Privacy Policy" provided for our customers online.
We look forward to serving your needs with exceptional quality products at very competitive pricing.